NOTE:
***This item is bundled exclusively with the Dundalk Plunge Tub and is not available for purchase separately.***
36" Round Cold Plung Lid
The Dundalk 36" Round Cold Plunge Lid is a perfect companion for your round cold plunge tub. Made from durable wood, such as Knotty Red Cedar, this lid is designed to fit snugly over the top of your tub, protecting the water from leaves, dirt, and other debris when not in use. It also helps to insulate the water, maintaining its temperature for longer and reducing the need for reheating or re-cooling. The lid's natural wood finish adds a touch of rustic elegance to your outdoor space, while its solid construction ensures it will stand up to the elements for years to come.
Warranty, Changes & Returns
The Canadian Timber Collection by Dundalk LeisureCraft Inc. saunas are warranted against defects in materials and workmanship under normal/residential use for a period of three (3) years, as applicable, from the date of receipt of the product. This warranty does not apply to normal wear and tear and/or natural weather conditions. This warranty does not cover regular required maintenance of the sauna, (eg. Tightening bands on the barrels, cleaning or staining the sauna) refer to your sauna assembly manual for maintenance guidelines. This warranty does not cover misuse or negligence and the manufacturer and associated retailers are not liable for any injury or damage caused by the product. This warranty is a parts only warranty and any service or labor costs would not be considered as part of the 3 year warranty.
Order Changes & Returns Policy
Dundalk LeisureCraft products are made to order. As such, the following applies to their products.
Order Cancelation Policy
1) Up to 14 days from order entry – you can cancel the order without penalty
2) After 14 days, a $65.00 cancelation fee will apply (item #: ORDCAN)
3) Within 7 days of the ship date, the order cannot be canceled
4) For all Canadian Timber Collection products, Dealers will have 24 hours to cancel the order for
the $65.00 cancelation fee (item#: ORDCAN)
Order Change Policy
1) Up to 14 days from order entry – you can edit/change the order without penalty
2) After 14 days, a $65.00 edit/change fee would apply (item#: ORDCHA)
a. Examples: adding removing products, adding removing options, changing the ship to
address, changing the shipping method, etc.
3) Within 7 days of the ship date, the order cannot be edited or changed
4) After the product has shipped, if the Dealer/Customer wants to change the ship to address, a
$250 fee will apply (#ADDCHANGE)
5) For all Canadian Timber Collection products, Dealers will have 24 hours to change the order for
the $65.00 change fee (item#: ORDCHA). After 24 hours, the order can not be changed.
Return Policy
1) Our stated return policy is: We do not accept returns
a. It is very expensive to return products back across the border
2) If a product must be returned to the factory, the following will apply:
a. 20% Restocking fee
b. Dealer/customer will be responsible for any and all shipping costs to the factory
c. Products must be returned in their original packaging and condition
d. Leisurecraft will inspect the product upon return and Leisurecraft will be the sole
decider of the condition of the product and the amount of the refund
Customer Refusal to Accept Delivery
1) If a customer refuses delivery and the Dealer asks Leisurecraft for assistance in selling the product to another Dealer, the following will apply:
a. 15% Restocking charge
b. Dealer will be responsible for all shipping and rerouting costs to the new delivery
address
Please contact your Representative with your order# to make any changes or cancelations. We will do our best to accommodate your needs and your customers’ needs at all times. Please remember to double check your order confirmation that is emailed to avoid any issues with the orders after 14 days. We appreciate your business and accept the fact that we might also occasionally make a mistake on your order. Any order change or cancelation fees will not apply in this scenario.
Freight Terms & Policy
IMPORTANT: Please make sure to read Dundalk LeisureCraft's Delivery, Unloading and Change of Address Policy and Shipping Terms. Any charges that may incur will be billed to customers. Third Party fees will be shouldered by the purchaser if the Policies are not followed.
Delivery, Unloading, and Change of Address Policy
Shipping Terms Information
Dundalk LeisureCraft Shipping Options:
1. Standard -Delivery to end of the driveway, customer is responsible for unloading the sauna (Included)
2. Enhanced - Delivery and unloading of the sauna (Not Included, contact us for a quote)
3. White Glove - Delivery and installation of the sauna (Not included, contact us for a quote)
Note: If the crate is longer than 92” a liftgate will not be available to assist in lowering the crate to the ground.
Shipping
We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory/warehouse and dock workers and so on).
Order delays have proven to be unavoidable and outside of Nordica Sauna control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.
Contact customercare@nordicasauna.com for any questions.
