{"product_id":"saunalife-gl4-outdoor-sauna-kit-garden-luxury-series","title":"SaunaLife GL4 4-Person Outdoor Sauna Kit | Garden Luxury Series","description":"\u003cp\u003e\u003cstrong\u003eGarden Luxury-Series Outdoor DIY Sauna Kit, Thermo-Spruce, up to 4 Persons\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eThe SaunaLife Garden Luxury-Series GL4 sauna cabin showcases superior craftsmanship and meticulous design. Featuring a sleek, modern linear style with contrasting exterior finishes, it includes integrated eaves and a porch for a refined, recessed look. A large full-length front glass panel offers abundant natural light and clear outdoor views, amplifying the sense of spaciousness within this premium sauna setting.\u003cbr\u003e\u003c\/p\u003e\n\u003cp lang=\"EN-US\"\u003e\u003cbr\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0683\/6515\/6645\/files\/saunalife-gl4-saune-kit-1b.jpg?v=1757624053\" alt=\"\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp lang=\"EN-US\"\u003e \u003c\/p\u003e\n\u003cul\u003e\n\u003cli lang=\"EN-US\"\u003e\n\u003cstrong\u003ePremium-Quality Materials\u003c\/strong\u003e\u003cbr\u003e\u003cbr\u003e\n\u003cp\u003eThe exterior features robust 1.57” thick thermally treated spruce, which not only highlights the wood’s natural grain but also exceeds the durability of standard timber by offering superior resistance to moisture, decay, and fungi. The front showcases a full-height tempered bronze glass window and door, ensuring clear, unobstructed views. Inside, the two-tiered benches are smooth, free of knots, and ergonomically shaped to conform to your body, providing optimal comfort.\u003c\/p\u003e\n\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eElegantly Illuminated\u003c\/strong\u003e\u003cbr\u003e\u003cbr\u003e\n\u003cp\u003eThe SaunaLife GL4 features subtle exterior lighting with full-width “dotless” LED strips installed beneath the eaves, softly illuminating the porch and entryway to guide you safely to your sauna retreat. Inside, indirect LED lights, adjustable via Wi-Fi or a handheld remote, emit a gentle, even glow that enhances the warmth and natural grain of the wooden interior.\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eBuilt to Withstand Any Weather\u003cbr\u003e\u003cbr\u003e\u003c\/strong\u003e\n\u003cp\u003eThe Model GL4 is designed to withstand all weather conditions. Its thick, durable Thermo-Spruce walls and tempered glass front effectively retain heat, while the roofing and metal flashing ensure excellent water drainage, keeping the interior dry and protected.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePro Results in Two Days\u003cbr\u003e\u003cbr\u003e\u003c\/strong\u003e\n\u003cp\u003eSaunaLife leads the industry in home sauna solutions and DIY sauna kits. Clear instructions, precise craftsmanship, and thoughtful design enable you to build a backyard sauna with professional-quality outcomes. All necessary materials and fasteners are provided, allowing two individuals with moderate DIY skills to complete the assembly and achieve expert results within two days.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3\u003e\u003cstrong\u003eIncludes\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eModel GL4 Outdoor Home Sauna Kit\u003cbr\u003e \u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThermo-spruce wall boards (thickness 1.57\")\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eTempered bronze glass door with a long black painted handle\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eTempered bronze glass windows with black painted frames\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e2-tiered thermo-hardwood benches and backrests\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eExtra-thick thermo-spruce roof (thickness 1.57\")\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eThermo-spruce porch boards (thickness 1.1\")\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eThermo-spruce floor boards (thickness 1.1\")\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eBlack fascia boards\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eBlack metal flashing\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eGround frame\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eSelf-adhesive roofing felt\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eVentilation system\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eDrainage system\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eScrews and other fasteners\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAssembly instructions \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhite LED Light System with Wi-Fi App\u003cbr\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eRecessed exterior LED lighting\u003c\/li\u003e\n\u003cli\u003eIndirect interior LED lighting\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eWi-Fi, app-based operation\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eWireless handheld remote \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eInstallation instructions\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\n\u003cbr\u003eFeatures\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003e \u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePremium 1.57\" thick Nordic Thermo-Spruce walls \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eModern architectural design with horizontal eaves and an integrated porch\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eBlack exterior trim that complements and accentuates the modern design\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eFull-width LED exterior light strip integrated in eaves \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eLED interior light system controlled by Wi-Fi app or hand-held remote\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eEngineered for pro-quality DIY sauna install (2-persons, 2-days) \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eInterlocking-beam construction allows natural expansion and contraction of panels\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eExtra-thick, silky-smooth, ergonomically designed 2-tier seating for superior durability and comfort \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eFull bronze tempered-glass front (5\/16” thick) and reversible door with full-height door pull\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003e\n\u003cspan\u003eSpecifications\u003cbr\u003e\u003c\/span\u003e\u003cmeta charset=\"UTF-8\"\u003e\n\u003c\/h3\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cstyle\u003e\n        table {\n            width: 100%;\n            border-collapse: collapse;\n        }\n        table, th, td {\n            border: 1px solid black;\n        }\n        th, td {\n            padding: 10px;\n            text-align: left;\n        }\n        th {\n            background-color: #f2f2f2;\n        }\n        h2 {\n            margin-top: 20px;\n        }\n    \u003c\/style\u003e\n\u003ctable style=\"width: 100.058%; height: 352.5px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 19.5833px;\"\u003e\n\u003cth style=\"width: 28.4311%; height: 19.5833px;\"\u003eModel\u003c\/th\u003e\n\u003ctd style=\"width: 63.8588%; height: 19.5833px;\"\u003eGL4\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5833px;\"\u003e\n\u003cth style=\"width: 28.4311%; height: 19.5833px;\"\u003eConstruction Material\u003c\/th\u003e\n\u003ctd style=\"width: 63.8588%; height: 19.5833px;\"\u003eThermo-spruce\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 39.1667px;\"\u003e\n\u003cth style=\"width: 28.4311%; height: 39.1667px;\"\u003eExterior Dimensions\u003c\/th\u003e\n\u003ctd style=\"width: 63.8588%; height: 39.1667px;\"\u003e58.9\"W (149.61 cm) x 79.5\"D (201.93 cm) x 85.1\"H (216.15 cm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 39.1667px;\"\u003e\n\u003cth style=\"width: 28.4311%; height: 39.1667px;\"\u003eInterior Dimensions\u003c\/th\u003e\n\u003ctd style=\"width: 63.8588%; height: 39.1667px;\"\u003e55.5\"W (140.97 cm) x 59.1\"D (150.11 cm) x 76\"H (193.04 cm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 39.1667px;\"\u003e\n\u003cth style=\"width: 28.4311%; height: 39.1667px;\"\u003eUpper Bench Dimensions\u003c\/th\u003e\n\u003ctd style=\"width: 63.8588%; height: 39.1667px;\"\u003e54\"W (137.16 cm) x 23.6\"D (59.94 cm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 39.1667px;\"\u003e\n\u003cth style=\"width: 28.4311%; height: 39.1667px;\"\u003eLower Bench Dimensions\u003c\/th\u003e\n\u003ctd style=\"width: 63.8588%; height: 39.1667px;\"\u003e54\"W (137.16 cm) x 12.5\"D (31.75cm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5833px;\"\u003e\n\u003cth style=\"width: 28.4311%; height: 19.5833px;\"\u003eGlass Style\u003c\/th\u003e\n\u003ctd style=\"width: 63.8588%; height: 19.5833px;\"\u003eTempered Bronze Glass\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5833px;\"\u003e\n\u003cth style=\"width: 28.4311%; height: 19.5833px;\"\u003eGlass Thickness\u003c\/th\u003e\n\u003ctd style=\"width: 63.8588%; height: 19.5833px;\"\u003e.24\" (Windows), .31\" (Door)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5833px;\"\u003e\n\u003cth style=\"width: 28.4311%; height: 19.5833px;\"\u003eDoor Dimension\u003c\/th\u003e\n\u003ctd style=\"width: 63.8588%; height: 19.5833px;\"\u003e27.6\"W (70.10 cm) x 74.8\"H (189.99 cm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5833px;\"\u003e\n\u003cth style=\"width: 28.4311%; height: 19.5833px;\"\u003eWindow Dimensions\u003c\/th\u003e\n\u003ctd style=\"width: 63.8588%; height: 19.5833px;\"\u003e24.6\"W (62.48 cm) x 72.4\"H (183.90 cm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5833px;\"\u003e\n\u003cth style=\"width: 28.4311%; height: 19.5833px;\"\u003eProduct Weight\u003c\/th\u003e\n\u003ctd style=\"width: 63.8588%; height: 19.5833px;\"\u003e1650 lbs (748.5 kg)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5833px;\"\u003e\n\u003cth style=\"width: 28.4311%; height: 19.5833px;\"\u003eShipping Dimensions\u003c\/th\u003e\n\u003ctd style=\"width: 63.8588%; height: 19.5833px;\"\u003e83\"W (210.82 cm) x 43\"D (109.22 cm) x 32\"H (81.28 cm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5833px;\"\u003e\n\u003cth style=\"width: 28.4311%; height: 19.5833px;\"\u003eShipping Weight\u003c\/th\u003e\n\u003ctd style=\"width: 63.8588%; height: 19.5833px;\"\u003e1830 lbs (830 kg)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5833px;\"\u003e\n\u003cth style=\"width: 28.4311%; height: 19.5833px;\"\u003ePorch Dimension\u003c\/th\u003e\n\u003ctd style=\"width: 63.8588%; height: 19.5833px;\"\u003e58.9\"W (149.6 cm) x 14.6\"D (37.1 cm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch3\u003e\n\u003cbr\u003eTechnical\u003c\/h3\u003e\n\u003cp\u003e\u003ca rel=\"noopener\" title=\"GL4 Installation and Maintenance Manual\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0683\/6515\/6645\/files\/saunalife-gl4-garden-luxury-installation-manual-v2.0.pdf?v=1775833958\" target=\"_blank\"\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003cstrong\u003eInstallation Manual\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e\u003cbr\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0683\/6515\/6645\/files\/SaunaLife-Sauna-LED-Lightbar-System-min.pdf?v=1683572559\" title=\"SaunaLife Outdoor Sauna Model G4- Garden Series Lightbar User Manual\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003cstrong\u003eLightbar System Manual\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e\u003cbr\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca rel=\"noopener\" title=\"SaunaLife Outdoor Sauna Model GL4 Dimensions\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0683\/6515\/6645\/files\/SaunaLife-GL4-Garden-Luxury-Dimensions-Manual-V1.0.pdf?v=1757623809\" target=\"_blank\"\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003cstrong\u003eTechnical Drawing\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e\u003cbr\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0683\/6515\/6645\/files\/SLCareGuide-min.pdf?v=1683330437\" title=\"SaunaLife Saunas Care and Maintenance Manual\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003cstrong\u003eCare and Maintenance Manual\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cdiv class=\"main-container container-fluid js-quickedit-main-content\" role=\"main\"\u003e\n\u003cdiv class=\"row\"\u003e\n\u003csection class=\"col-sm-12\"\u003e\n\u003cdiv class=\"region region-content\"\u003e\n\u003carticle class=\"row product-page\"\u003e\n\u003cdiv class=\"field field--name-field-content-bb field--type-entity-reference-revisions field--label-hidden field--items\"\u003e\n\u003cdiv class=\"field--item\"\u003e\n\u003cdiv aria-multiselectable=\"true\" role=\"tablist\" class=\"paragraph paragraph--type--tabs paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\u003cdiv id=\"tab-4\" class=\"tab-pane active\" role=\"tabpanel\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--wysiwyg-content paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-wysiwyg-content field--type-text-long field--label-hidden field--item\"\u003e\n\u003csection class=\"section-content section-content--narrow\"\u003e\n\u003cdiv class=\"shell shell--narrow\"\u003e\n\u003cdiv class=\"section__entry richtext-entry\"\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0683\/6515\/6645\/files\/SLWarranty.pdf?v=1683313988\" title=\"SaunaLife Warranty Information\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003cstrong\u003eWarranty Information\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/article\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"section-text section-text--sm section-text--smaller\"\u003e\n\u003cdiv class=\"shell\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"section-content section-content--narrow\"\u003e\n\u003cdiv class=\"shell shell--narrow\"\u003e\n\u003cdiv class=\"section__entry richtext-entry\"\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003cbr\u003e\n\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cp\u003e\u003cstrong\u003eSHIPPING\u003cbr\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eLTL Freight Shipping\u003c\/strong\u003e\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eAbout This Delivery:\u003c\/strong\u003e The weight and packaging of this handcrafted sauna sanctuary require delivery by special appointment and on a wooden pallet. The driver is responsible for “curbside delivery only” and will lower the items to ground level. Upon order confirmation, you will receive a text message from us.  Please share any extenuating delivery circumstances that may complicate or cause additional delivery expenses. Our goal is to ensure your project’s success.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp style=\"text-align: left;\" class=\"text-align-center\" align=\"center\"\u003e\u003cb\u003eCancellations \u0026amp; Refunds\u003cbr\u003e\u003cbr\u003e\u003c\/b\u003eNordica Sauna prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom-made orders).\u003cbr\u003e\u003cbr\u003eCall 1-877-587-5387 or email customercare@nordicasauna.com\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eWhen will I know my order has shipped?\u003cbr\u003e\u003cbr\u003e\u003c\/b\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eWhen will my order ship?\u003cbr\u003e\u003cbr\u003e\u003c\/b\u003eIf your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003ecustomercare@nordicasauna.com\u003c\/span\u003e.\u003cbr\u003e\u003cbr\u003eNo shipping outside the lower 48 States in the USA.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eWhat if my shipment is damaged?\u003cbr\u003e\u003cbr\u003e\u003c\/b\u003ePlease inspect the packaging of your item(s) when they arrive. If you notice any damage, you should make a note of it when signing for delivery.  If your item(s) do arrive damaged please send photos to customercare@nordicasauna.com and we will process an insurance claim on your behalf.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eCancellations (Before order ships)\u003cbr\u003e\u003cbr\u003e\u003c\/b\u003eNordica Sauna prides itself on having one of the best return policies in the industry.  Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom-made orders). Reach agents during business hours at 1-877-587-5387, chat on our website, or email customercare@nordicasauna.com\u003cbr\u003e\u003cbr\u003e\u003cb\u003eCancellations of customer orders\u003cbr\u003e\u003cbr\u003e\u003c\/b\u003eCustom or made-to-order products cannot be canceled or refunded as these products are put into production specifically for your order.  These units are custom-made to your specifications or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is unclear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eAll sales are final for Custom made and Made-to-order products.\u003cbr\u003e\u003cbr\u003e\u003c\/span\u003e\u003cb\u003eRefunds \u0026amp; Returns\u003cbr\u003e\u003cbr\u003e\u003c\/b\u003eIf you need to exchange your product, you may do so.  You, as the customer, are responsible for any shipping costs throughout any returns or exchange processes. \u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eNot all orders are available for return once they have shipped.  We order products directly from the manufacturer. Therefore, if the manufacturer does not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur a 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003cbr\u003e\u003cbr\u003e\u003c\/span\u003eSeller reserves the right to refuse to refund any deposit or payment or cancel any payment due, and any owing until Seller a) receives the goods b) has inspected the goods and c) in the Seller's discretion, has found the goods to be free of damage. All refunds will be provided within 5 business days once the product has been returned to the warehouse and inspected for damage.\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cb\u003eShipping Times\u003c\/b\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003cb\u003eestimated shipping times\u003c\/b\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cspan\u003e \u003c\/span\u003eon the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelming demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/span\u003e\u003c\/p\u003e","brand":"SaunaLife","offers":[{"title":"Default Title","offer_id":51148249891109,"sku":"SL-MODELGL4","price":9490.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0683\/6515\/6645\/files\/saunalife-gl4-saune-kit-1.jpg?v=1757624134","url":"https:\/\/saunakits.com\/products\/saunalife-gl4-outdoor-sauna-kit-garden-luxury-series","provider":"SaunaKits.com","version":"1.0","type":"link"}