{"product_id":"saunalife-4-person-cube-series-outdoor-home-sauna-kit-cl5g","title":"SaunaLife 4-Person Cube-Series Outdoor Home Sauna Kit CL5G","description":"\u003cp\u003e\u003cstrong\u003e4-Person Cube-Series Outdoor Home Sauna Kit CL5G\u003cbr\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eExperience the pinnacle of contemporary sauna design with the SaunaLife Cube-Series Model CL5G, engineered for four-person capacity. This outdoor sauna kit combines Nordic aesthetics with functional elegance, featuring an expansive glass facade that frames the generously proportioned interior. Standing taller than 6'2\", the design accommodates multiple bathers comfortably while maintaining the refined simplicity characteristic of Scandinavian craftsmanship—an ideal addition for those seeking authentic sauna wellness in a sophisticated, space-efficient package.\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003cstrong\u003eExquisite Modern Design:\u003cbr\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eScandinavian Aesthetics: \u003c\/strong\u003e\u003cbr\u003e\u003cbr\u003eThe Cube-Series Model CL5G features a sleek Scandinavian design that combines elegance with simplicity. Its clean lines and minimalist style create a sophisticated look that enhances any outdoor setting.\u003cbr\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFull-Glass Front: \u003c\/strong\u003e\u003cbr\u003e\u003cbr\u003eThe striking full-glass front not only adds a touch of elegance but also provides a panoramic view of the surroundings, seamlessly blending indoor comfort with the beauty of nature.\u003cbr\u003e\u003cstrong\u003e\u003cbr\u003e\u003c\/strong\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eSpacious and Comfortable:\u003cbr\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eAmple Room: \u003c\/strong\u003e\u003cbr\u003e\u003cbr\u003eWith a height of over 6’2” and a spacious interior, the CL5G comfortably accommodates up to 4 bathers. This makes it ideal for enjoying the sauna experience with family and friends.\u003cbr\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eErgonomic Design: \u003c\/strong\u003e\u003cbr\u003e\u003cbr\u003eThoughtfully designed for maximum comfort, the sauna includes ergonomic backrests and seating arrangements that support proper posture and relaxation.\u003cbr\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eHigh-Quality Construction:\u003cbr\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eThermo-Spruce Exterior: \u003c\/strong\u003e\u003cbr\u003e\u003cbr\u003eThe sauna features a beautiful and durable Thermo-Spruce exterior, known for its excellent heat resistance and longevity. This material not only ensures the sauna's durability but also gives it a natural, appealing look.\u003cbr\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAirflow Circulation: \u003c\/strong\u003e\u003cbr\u003e\u003cbr\u003eThe construction supports optimal airflow circulation, ensuring a consistent and pleasant sauna experience by maintaining ideal temperature and humidity levels.\u003cbr\u003eEnhanced Features:\u003cbr\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eErgonomic Backrests: \u003c\/strong\u003e\u003cbr\u003e\u003cbr\u003eEnjoy additional comfort with specially designed backrests that provide support and enhance the overall relaxation experience.\u003cbr\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eShapely Design:\u003cbr\u003e\u003cbr\u003e\u003c\/strong\u003eThe inviting, shapely design of the CL5G draws you in, creating a cozy and intimate environment that encourages relaxation and rejuvenation.\u003cbr\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cdiv style=\"text-align: center;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0683\/6515\/6645\/files\/SaunaLife-CL5-Cube-Sauna-Kit-1a_480x480.jpg?v=1718129385\" style=\"margin-bottom: 16px; float: none;\"\u003e\u003c\/div\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eThe SaunaLife Cube-Series Model CL5G is more than just an outdoor sauna; it’s a luxurious retreat designed to elevate your outdoor living experience. Whether you’re looking to unwind after a long day or share a rejuvenating session with loved ones, the CL5G offers the perfect sanctuary. Transform your outdoor space with the elegance and functionality of the CL5G and enjoy the timeless benefits of sauna bathing.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3\u003eFeatures\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eModel CL5G Outdoor Home Sauna Kit\u003cbr\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eOne-of-a-kind outdoor sauna experience\u003c\/li\u003e\n\u003cli\u003eBeautiful and durable Thermo-Spruce exterior\u003c\/li\u003e\n\u003cli\u003eErgonomically constructed to support airflow circulation\u003c\/li\u003e\n\u003cli\u003eErgonomic backrests\u003c\/li\u003e\n\u003cli\u003eLarge space to accommodate your entire group\u003c\/li\u003e\n\u003cli\u003eShapely design that invites you in\u003c\/li\u003e\n\u003cli\u003eShingled roof for extra protection and durability\u003c\/li\u003e\n\u003cli\u003eBeautiful tempered bronze front glass door\u003c\/li\u003e\n\u003cli\u003eFeatures enough space for you and your guests\u003c\/li\u003e\n\u003cli\u003eExterior dimensions - 63\" deep, 80.7\" wide, and 82.7\" high\u003c\/li\u003e\n\u003cli\u003eInterior dimensions - 55.1\" deep, 77.2\" wide, 74.8\" high\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eDesigned by SaunaLife and handcrafted in Northern Europe \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cbr\u003eThermo-Spruce Outdoor Sauna Advantages\u003cbr\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIncreased durability \u003c\/li\u003e\n\u003cli\u003eSplinter resistant \u003c\/li\u003e\n\u003cli\u003eDarker in color \u003c\/li\u003e\n\u003cli\u003eLow maintenance \u003c\/li\u003e\n\u003cli\u003eExcellent stability and strength \u003cbr\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eWhite LED Light Bar System with Wi-Fi App\u003cbr\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDotless white glowing LED lighting\u003c\/li\u003e\n\u003cli\u003eWi-Fi, app-based operation capability\u003c\/li\u003e\n\u003cli\u003eWireless handheld remote (IP20) and control mounting cradle\u003c\/li\u003e\n\u003cli\u003eWater and heat-rated LED and wire connections (IP67)\u003c\/li\u003e\n\u003cli\u003eFlush or articulating mounting clips to set the ideal scene\u003c\/li\u003e\n\u003cli\u003eLow voltage (24V DC) operation for bathing safety\u003c\/li\u003e\n\u003cli\u003e30’ light cable (IP67) to suit all installation applications\u003c\/li\u003e\n\u003cli\u003eExpandable to control up to four white LED light sources (see E SCONCE+ Package)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003e\u003cbr\u003e\u003cmeta charset=\"utf-8\"\u003e\u003c\/span\u003e\u003c\/h3\u003e\n\u003ch3\u003eSpecifications\u003cstrong\u003e\u003cbr\u003e\u003c\/strong\u003e\u003cmeta charset=\"UTF-8\"\u003e\n\u003c\/h3\u003e\n\u003cstyle\u003e\n    table {\n        width: 100%;\n        border-collapse: collapse;\n        border: 1px solid #000;\n    }\n    th, td {\n        border: 1px solid #000;\n        padding: 8px;\n        text-align: left;\n    }\n\u003c\/style\u003e\n\u003ctable style=\"width: 99.9243%; height: 313.333px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 19.5833px;\"\u003e\n\u003cth style=\"width: 52.9225%; height: 19.5833px;\"\u003eSpecification\u003c\/th\u003e\n\u003cth style=\"width: 39.2964%; height: 19.5833px;\"\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5833px;\"\u003e\n\u003ctd style=\"width: 52.9225%; height: 19.5833px;\"\u003eModel\u003c\/td\u003e\n\u003ctd style=\"width: 39.2964%; height: 19.5833px;\"\u003eModel CL5G\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5833px;\"\u003e\n\u003ctd style=\"width: 52.9225%; height: 19.5833px;\"\u003eWall and Ceiling Material\u003c\/td\u003e\n\u003ctd style=\"width: 39.2964%; height: 19.5833px;\"\u003eThermo-Spruce\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5833px;\"\u003e\n\u003ctd style=\"width: 52.9225%; height: 19.5833px;\"\u003eBench and Backrest Material\u003c\/td\u003e\n\u003ctd style=\"width: 39.2964%; height: 19.5833px;\"\u003eKnotless Thermo-Aspen\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5833px;\"\u003e\n\u003ctd style=\"width: 52.9225%; height: 19.5833px;\"\u003eExterior Dimensions    \u003c\/td\u003e\n\u003ctd style=\"width: 39.2964%; height: 19.5833px;\"\u003e80.7\"W x 63\"D x 82.7\"H\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5833px;\"\u003e\n\u003ctd style=\"width: 52.9225%; height: 19.5833px;\"\u003eInterior Dimensions    \u003c\/td\u003e\n\u003ctd style=\"width: 39.2964%; height: 19.5833px;\"\u003e77.2\"W x 55.1\"D x 74.8\"H\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 52.9225%;\"\u003eHeater Guard\u003c\/td\u003e\n\u003ctd style=\"width: 39.2964%;\"\u003e24.39\" x 15.45\"\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5833px;\"\u003e\n\u003ctd style=\"width: 52.9225%; height: 19.5833px;\"\u003eDoor\u003c\/td\u003e\n\u003ctd style=\"width: 39.2964%; height: 19.5833px;\"\u003e23.2\" x 66.5\"\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5833px;\"\u003e\n\u003ctd style=\"width: 52.9225%; height: 19.5833px;\"\u003eDoor Handle\u003c\/td\u003e\n\u003ctd style=\"width: 39.2964%; height: 19.5833px;\"\u003eSquare\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5833px;\"\u003e\n\u003ctd style=\"width: 52.9225%; height: 19.5833px;\"\u003eDoor Handle Material\u003c\/td\u003e\n\u003ctd style=\"width: 39.2964%; height: 19.5833px;\"\u003eWood\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5833px;\"\u003e\n\u003ctd style=\"width: 52.9225%; height: 19.5833px;\"\u003eShipping Dimensions\u003c\/td\u003e\n\u003ctd style=\"width: 39.2964%; height: 19.5833px;\"\u003e80.7\"W x 63\"D x 82.7\"H\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5833px;\"\u003e\n\u003ctd style=\"width: 52.9225%; height: 19.5833px;\"\u003eShipping Weight\u003c\/td\u003e\n\u003ctd style=\"width: 39.2964%; height: 19.5833px;\"\u003e1680 lbs\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 39.1667px;\"\u003e\n\u003ctd style=\"width: 52.9225%; height: 39.1667px;\"\u003eBack Wall and Lower Bench Dimensions\u003c\/td\u003e\n\u003ctd style=\"width: 39.2964%; height: 39.1667px;\"\u003eBack Wall 76\" - Lower 73.2\" - Side 17.3\"\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5833px;\"\u003e\n\u003ctd style=\"width: 52.9225%; height: 19.5833px;\"\u003eBench Depth\u003c\/td\u003e\n\u003ctd style=\"width: 39.2964%; height: 19.5833px;\"\u003eTop 17.7\" - Lower 31.1\" - Side 23.6\"\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5833px;\"\u003e\n\u003ctd style=\"width: 52.9225%; height: 19.5833px;\"\u003eStaves Thickness\u003c\/td\u003e\n\u003ctd style=\"width: 39.2964%; height: 19.5833px;\"\u003e1.7\"\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5833px;\"\u003e\n\u003ctd style=\"width: 52.9225%; height: 19.5833px;\"\u003eGlass Style\u003c\/td\u003e\n\u003ctd style=\"width: 39.2964%; height: 19.5833px;\"\u003eTempered Bronze\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHeater Recommendation:\u003cbr\u003e\u003cbr\u003e\u003c\/strong\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cstyle\u003e\n    table {\n        width: 100%;\n        border-collapse: collapse;\n        border: 1px solid #000;\n    }\n    th, td {\n        border: 1px solid #000;\n        padding: 8px;\n        text-align: left;\n    }\n\u003c\/style\u003e\n\u003ctable\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eModel\u003c\/td\u003e\n\u003ctd\u003eHarvia KIP60B - KIP Series 6kW Sauna Heater with Built-In Controls\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cimg style=\"margin-bottom: 16px; float: none; display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0683\/6515\/6645\/files\/kip-b-main_1_240x240.jpg?v=1718127660\"\u003e\u003cbr\u003eThe Harvia KIP60B wall-mounted 6kW electric sauna heater with built-in controls is engineered for home saunas up to 300 cubic feet (CF).\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eStone Requirement:\u003c\/td\u003e\n\u003ctd\u003e50 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eVoltage:\u003c\/td\u003e\n\u003ctd\u003e240 V \/ 1 PH\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e\u003cbr\u003e\u003cstrong\u003eNote: Requires a minimum of 50 lbs of stones, sold separately.\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003ch3\u003eAssembly \u0026amp; Maintenance\u003c\/h3\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0683\/6515\/6645\/files\/SaunaLife_CL5G_Cube_Luxury_Installation_Manual_V1.0_1_-compressed.pdf?v=1718124794\" title=\"Cube-Series Outdoor Home Sauna Kit CL5G\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan style=\"text-decoration: underline; color: rgb(43, 0, 255);\"\u003e\u003cstrong\u003eCube-Series Manual\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cdiv\u003e\n\u003ch3\u003eWarranty\u003cbr\u003e\n\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003csection class=\"section-content section-content--narrow\"\u003e\n\u003cdiv class=\"shell shell--narrow\"\u003e\n\u003cdiv class=\"section__entry richtext-entry\"\u003e\n\u003cp\u003e\u003cspan\u003eFor more information regarding the warranty and returns for this product, please consult the manual below or contact customer service.\u003cbr\u003e\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0683\/6515\/6645\/files\/SLWarranty.pdf?v=1683313988\" title=\"SaunaLife Warranty Information\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003cstrong\u003eWarranty Information\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003ch3\u003e\n\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003cmeta charset=\"utf-8\"\u003e\n\u003c\/h3\u003e\n\u003csection class=\"section-content section-content--narrow\"\u003e\n\u003cdiv class=\"shell shell--narrow\"\u003e\n\u003cdiv class=\"section__entry richtext-entry\"\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003cbr\u003e\n\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cp\u003e\u003cstrong\u003eSHIPPING\u003cbr\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eLTL Freight Shipping\u003c\/strong\u003e\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eAbout This Delivery:\u003c\/strong\u003e The weight and packaging of this handcrafted sauna sanctuary require delivery by special appointment and on a wooden pallet. The driver is responsible for “curbside delivery only” and will lower the items to ground level. Upon order confirmation, you will receive a text message from us.  Please share any extenuating delivery circumstances that may complicate or cause additional delivery expenses. Our goal is to ensure your project’s success.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp align=\"center\" class=\"text-align-center\" style=\"text-align: left;\"\u003e\u003cb\u003eCancellations \u0026amp; Refunds\u003cbr\u003e\u003cbr\u003e\u003c\/b\u003eNordica Sauna prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom-made orders).\u003cbr\u003e\u003cbr\u003eCall 1-877-587-5387 or email customercare@nordicasauna.com\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eWhen will I know my order has shipped?\u003cbr\u003e\u003cbr\u003e\u003c\/b\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eWhen will my order ship?\u003cbr\u003e\u003cbr\u003e\u003c\/b\u003eIf your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003ecustomercare@nordicasauna.com\u003c\/span\u003e.\u003cbr\u003e\u003cbr\u003eNo shipping outside the lower 48 States in the USA.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eWhat if my shipment is damaged?\u003cbr\u003e\u003cbr\u003e\u003c\/b\u003ePlease inspect the packaging of your item(s) when they arrive. If you notice any damage, you should make a note of it when signing for delivery.  If your item(s) do arrive damaged please send photos to customercare@nordicasauna.com and we will process an insurance claim on your behalf.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eCancellations (Before order ships)\u003cbr\u003e\u003cbr\u003e\u003c\/b\u003eNordica Sauna prides itself on having one of the best return policies in the industry.  Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom-made orders). Reach agents during business hours at 1-877-587-5387, chat on our website, or email customercare@nordicasauna.com\u003cbr\u003e\u003cbr\u003e\u003cb\u003eCancellations of customer orders\u003cbr\u003e\u003cbr\u003e\u003c\/b\u003eCustom or made-to-order products cannot be canceled or refunded as these products are put into production specifically for your order.  These units are custom-made to your specifications or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is unclear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eAll sales are final for Custom made and Made-to-order products.\u003cbr\u003e\u003cbr\u003e\u003c\/span\u003e\u003cb\u003eRefunds \u0026amp; Returns\u003cbr\u003e\u003cbr\u003e\u003c\/b\u003eIf you need to exchange your product, you may do so.  You, as the customer, are responsible for any shipping costs throughout any returns or exchange processes. \u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eNot all orders are available for return once they have shipped.  We order products directly from the manufacturer. Therefore, if the manufacturer does not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur a 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003cbr\u003e\u003cbr\u003e\u003c\/span\u003eSeller reserves the right to refuse to refund any deposit or payment or cancel any payment due, and any owing until Seller a) receives the goods b) has inspected the goods and c) in the Seller's discretion, has found the goods to be free of damage. All refunds will be provided within 5 business days once the product has been returned to the warehouse and inspected for damage.\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cb\u003eShipping Times\u003c\/b\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003cb\u003eestimated shipping times\u003c\/b\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cspan\u003e \u003c\/span\u003eon the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelming demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c!----\u003e\n\u003cstyle\u003e\n    table {\n        width: 100%;\n        border-collapse: collapse;\n        border: 1px solid #000;\n    }\n    th, td {\n        border: 1px solid #000;\n        padding: 8px;\n        text-align: left;\n    }\n\u003c\/style\u003e","brand":"SaunaLife","offers":[{"title":"Default Title","offer_id":49093564727589,"sku":"SL-CL5G","price":5990.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0683\/6515\/6645\/files\/SaunaLife-CL5G-Sauna-Cube-10.2025-1.jpg?v=1761867530","url":"https:\/\/saunakits.com\/products\/saunalife-4-person-cube-series-outdoor-home-sauna-kit-cl5g","provider":"SaunaKits.com","version":"1.0","type":"link"}