{"product_id":"harvia-pro-20-sauna-stove-package","title":"Harvia PRO 20 24kW Sauna Stove Package","description":"\u003cp\u003e\u003cstrong\u003eHarvia Pro 20 Wood-Fired Sauna Heater 24kW\u003cbr\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Harvia PRO 20 Sauna Stove is the perfect choice for medium-sized saunas ranging from 283 to 706 cubic feet. With its impressive capacity of 88 lbs, this wood-fired stove delivers excellent steam and ensures a high-quality sauna experience for all enthusiasts. \u003cbr\u003e\u003cbr\u003eIts adjustable legs also make it simple to install the smoke outlet, while the cast iron glass window adds a warm, inviting glow as you relax and unwind in your sauna. Additionally, the stove can be equipped with a pipe-model water heater for added convenience.\u003c\/p\u003e\n\u003ch3\u003eIncludes\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003ePro 20 Sauna Stove\u003cbr\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSauna Stove\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eStove Door\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAsh Box\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAdjustable Legs\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eInstallation and Operation Manual\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e2-Year Limited Warranty (Consumer Use) and 6-Month Limited Warranty (Commercial Use)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cbr\u003e\u003cstrong\u003eProtective Bedding\u003cbr\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSmall Protective Bedding\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eInstallation and Operation Manual\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e2-Year Limited Warranty (Consumer Use) and 1-Year Limited Warranty (Commercial Use)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cbr\u003e\u003cstrong\u003eProtective Sheath\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eProtective Sheath Panel\u003cbr\u003eInstallation and Operation Manual\u003cbr\u003e2-Year Limited Warranty (Consumer Use) and 1-Year Limited Warranty (Commercial Use)\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003cstrong\u003eChimney Kit\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eChimney\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eUtility Box\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eNon-Insulated Smoke Pipe\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eRain Cap\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eRubber Rain Flange\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eInstallation Set for Rain Flange\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eStainless Steel Lead-Through Flange for Ceiling\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eLead-Through Insulation and Protector\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eInstallation and Operation Manual\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e2-Year Limited Warranty (Consumer Use) and 1-Year Limited Warranty (Commercial Use)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cbr\u003e\u003cstrong\u003eChimney Extension\u003cbr\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e1000mm Chimney Extension\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eInstallation and Operation Manual\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e2-Year Limited Warranty (Consumer Use) and 1-Year Limited Warranty (Commercial Use)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cbr\u003e\u003cstrong\u003eSauna Stones\u003cbr\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e88 lbs of 4\" to 6\" (10-15 cm) Split-Face Stones\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3\u003eFeatures\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eHarvia PRO 20 Sauna Stove\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSophisticated design\u003c\/li\u003e\n\u003cli\u003eWood-burning\u003c\/li\u003e\n\u003cli\u003e24kW\u003c\/li\u003e\n\u003cli\u003eFor sauna rooms from 283 to 706 cu. ft.\u003c\/li\u003e\n\u003cli\u003eRequires a minimum of 88lbs of stones ( 2 boxes-AC3020)\u003cbr\u003e\u003cbr\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePlease note that each natural stone is unique in shape and size. We recommend purchasing an additional box of sauna stones to allow you to choose the highest quality of stone for fit, form, and function.\u003c\/strong\u003e\u003cem\u003e\u003cstrong\u003e\u003cbr\u003e \u003c\/strong\u003e\u003c\/em\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eSteel construction\u003c\/li\u003e\n\u003cli\u003eGraphite Black color\u003c\/li\u003e\n\u003cli\u003eFloor model with adjustable feet\u003c\/li\u003e\n\u003cli\u003eDesigned, engineered, and made in Finland\u003c\/li\u003e\n\u003cli\u003eDimensions 17\"W x (430mm) x 20\"D (510mm) x 30\"H (760mm)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cbr\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cstrong\u003eHarvia AC3020\u003cbr\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eOlivine diabase sauna stones\u003c\/li\u003e\n\u003cli\u003eSplit-face\u003c\/li\u003e\n\u003cli\u003eDurable with high-heat capacity\u003c\/li\u003e\n\u003cli\u003eStones range from 4\" to 6\" (10-15 cm)\u003cbr\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eHarvia 20 Pro Series Protective Sheath\u003cbr\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e3-sided sheath\u003c\/li\u003e\n\u003cli\u003eBlack color\u003c\/li\u003e\n\u003cli\u003eReduces safety distance to combustible materials\u003c\/li\u003e\n\u003cli\u003e2-year warranty\u003cbr\u003e\u003cstrong\u003e\u003cbr\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eHarvia Protective Bedding SM\u003cbr\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAluminum-zinc coated steel\u003c\/li\u003e\n\u003cli\u003eBlack\u003c\/li\u003e\n\u003cli\u003eAdjustable feet\u003c\/li\u003e\n\u003cli\u003eFor wood-burning sauna heaters\u003c\/li\u003e\n\u003cli\u003eHelps protect floors\u003c\/li\u003e\n\u003cli\u003eDimensions: 17.7\" W (450mm), 26\" D (665mm), 2.4\"-3\" H (60-75mm)\u003c\/li\u003e\n\u003cli\u003eCan be installed on a sloping floor\u003c\/li\u003e\n\u003cli\u003e2-year warranty\u003cbr\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eHarvia WHP500\/WHP500M\u003cbr\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eStainless steel \/ Black\u003c\/li\u003e\n\u003cli\u003eCE marking\u003c\/li\u003e\n\u003cli\u003eMounts in vertical position\u003c\/li\u003e\n\u003cli\u003ePrevents movement caused by temperature changes\u003c\/li\u003e\n\u003cli\u003eCan be installed indoors and out\u003c\/li\u003e\n\u003cli\u003eSootfire resistant\u003c\/li\u003e\n\u003cli\u003eFreeze-thaw resistant\u003c\/li\u003e\n\u003cli\u003eDesigned, engineered, and made in Finland\u003c\/li\u003e\n\u003cli\u003e2-year warranty\u003cbr\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eHarvia WHP1500\/\u003cmeta charset=\"utf-8\"\u003eWHP1500M\u003cbr\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eStainless steel\/Black Stainless steel\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eCE marking\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eMineral wool insulation material\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eMounts in vertical position\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAble to be easily extended\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eTouch protection is not needed if installed in a sauna\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eSoot fire-resistant\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eFreeze-thaw resistant\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eWorks with wood-burning sauna stoves\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eWorks with smaller fireplaces\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eWorks with iron stoves\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eDesigned, engineered, and made in Finland\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eDimensions: 8.7\"W (22 cm) x 8.7\"D (22 cm) x 59.1\"H (150 cm)\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eLimited 2-year warranty (consumer use) and limited 1-year warranty (commercial use)\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3\u003eSpecifications\u003cbr\u003e\u003cbr\u003e\n\u003c\/h3\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ctable style=\"width: 100%; border-collapse: collapse; border: 1px solid black;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 8px; border: 1px solid black;\"\u003e\u003cstrong\u003eModel\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"padding: 8px; border: 1px solid black;\"\u003e20 Pro\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 8px; border: 1px solid black;\"\u003e\u003cstrong\u003eKilowatt Rating\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"padding: 8px; border: 1px solid black;\"\u003e24kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 8px; border: 1px solid black;\"\u003e\u003cstrong\u003ePrimary Fuel\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"padding: 8px; border: 1px solid black;\"\u003eWood\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 8px; border: 1px solid black;\"\u003e\u003cstrong\u003eMaximum Firewood Length\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"padding: 8px; border: 1px solid black;\"\u003e15\" (390mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 8px; border: 1px solid black;\"\u003e\u003cstrong\u003eDiameter of Firewood\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"padding: 8px; border: 1px solid black;\"\u003e3-5\" (80-150mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 8px; border: 1px solid black;\"\u003e\u003cstrong\u003eMinimum Cubic Feet\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"padding: 8px; border: 1px solid black;\"\u003e283 CF\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 8px; border: 1px solid black;\"\u003e\u003cstrong\u003eMaximum Cubic Feet\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"padding: 8px; border: 1px solid black;\"\u003e706 CF\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 8px; border: 1px solid black;\"\u003e\u003cstrong\u003eMinimum Room Height\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"padding: 8px; border: 1px solid black;\"\u003e82.2\" (2090mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 8px; border: 1px solid black;\"\u003e\u003cstrong\u003eHeater Weight\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"padding: 8px; border: 1px solid black;\"\u003e127lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 8px; border: 1px solid black;\"\u003e\u003cstrong\u003eShipping Weight with Sauna Stones\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"padding: 8px; border: 1px solid black;\"\u003e215 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 8px; border: 1px solid black;\"\u003e\u003cstrong\u003eWidth\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"padding: 8px; border: 1px solid black;\"\u003e17\" (430mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 8px; border: 1px solid black;\"\u003e\u003cstrong\u003eDepth\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"padding: 8px; border: 1px solid black;\"\u003e20\" (510mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 8px; border: 1px solid black;\"\u003e\u003cstrong\u003eHeight\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"padding: 8px; border: 1px solid black;\"\u003e30\" (760mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch3\u003e\u003cbr\u003e\u003c\/h3\u003e\n\u003ch3\u003eTechnicals\u003c\/h3\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003cstrong\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0672\/9868\/9328\/files\/architecturemates.com_Harvia-Wood-Burning-Stove-IOM.pdf?v=1671043222\" target=\"_blank\"\u003eInstallation and Operation Manual\u003c\/a\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003cstrong\u003e\u003cbr\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0672\/9868\/9328\/files\/AM-Harvia_Stone_Requirements.pdf?v=1670613538\" target=\"_blank\"\u003eStone Requirements\u003c\/a\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003cstrong\u003e\u003cbr\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0672\/9868\/9328\/files\/architecturemates.com_HarviaPro_safety.pdf?v=1671043206\" target=\"_blank\"\u003eSafety Sheet\u003c\/a\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv class=\"main-container container-fluid js-quickedit-main-content\" role=\"main\"\u003e\n\u003cdiv class=\"row\"\u003e\n\u003csection class=\"col-sm-12\"\u003e\n\u003cdiv class=\"region region-content\"\u003e\n\u003carticle class=\"row product-page\"\u003e\n\u003cdiv class=\"field field--name-field-content-bb field--type-entity-reference-revisions field--label-hidden field--items\"\u003e\n\u003cdiv class=\"field--item\"\u003e\n\u003cdiv aria-multiselectable=\"true\" role=\"tablist\" class=\"paragraph paragraph--type--tabs paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\u003cdiv id=\"tab-4\" class=\"tab-pane active\" role=\"tabpanel\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--wysiwyg-content paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-wysiwyg-content field--type-text-long field--label-hidden field--item\"\u003e\n\u003cdiv class=\"main-container container-fluid js-quickedit-main-content\" role=\"main\"\u003e\n\u003cdiv class=\"row\"\u003e\n\u003csection class=\"col-sm-12\"\u003e\n\u003cdiv class=\"region region-content\"\u003e\n\u003carticle class=\"row product-page\"\u003e\n\u003cdiv class=\"field field--name-field-content-bb field--type-entity-reference-revisions field--label-hidden field--items\"\u003e\n\u003cdiv class=\"field--item\"\u003e\n\u003cdiv aria-multiselectable=\"true\" role=\"tablist\" class=\"paragraph paragraph--type--tabs paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\u003cdiv id=\"tab-4\" class=\"tab-pane active\" role=\"tabpanel\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--wysiwyg-content paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-wysiwyg-content field--type-text-long field--label-hidden field--item\"\u003e\n\u003ch3\u003e\n\u003cbr\u003eWarranty\u003cbr\u003e\n\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/article\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"section-content section-content--narrow\"\u003e\n\u003cdiv class=\"shell shell--narrow\"\u003e\n\u003cdiv class=\"section__entry richtext-entry\"\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eFor Harvia Sauna Heaters and accessories damaged in shipping, please contact our customer service team with photos and information at\u003c\/span\u003e\u003cspan\u003e customercare@nordicasauna.com\u003c\/span\u003e\u003cspan\u003e. A team member will review and offer a credit or replacement based on the extent of the damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/article\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp align=\"center\" class=\"text-align-center\"\u003e\u003cb\u003eCancellations \u0026amp; Refunds\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eNordica Sauna prides itself on having one of the best return policies in the industry.  Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom-made orders).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eCall 1-877-587-5387 or email customercare@nordicasauna.com\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eWhen will I know my order has shipped?\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eWhen will my order ship?\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eIf your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003ecustomercare@nordicasauna.com\u003c\/span\u003e.  \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eNo shipping outside the lower 48 States in the USA.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eWhat if my shipment is damaged?\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003ePlease inspect the packaging of your item(s) when they arrive. If you notice any damage, you should make note of it when signing for delivery.  If your item(s) do arrive damaged please send photos to customercare@nordicasauna.com and we will process an insurance claim on your behalf.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eCancellations (Before order ships)\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eNordica Sauna prides itself on having one of the best return policies in the industry.  Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders). Reach agents during business hours at 1-877-587-5387, the chat on our website, or email customercare@nordicasauna.com\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eCancellations of customer orders\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order.  These units are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eRefunds \u0026amp; Returns\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eIf you need to exchange your product, you may do so.  You, as the customer, are responsible for any shipping costs throughout any returns or exchange processes. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eNot all orders are available for return once they have shipped.  We order products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur a 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eSeller reserves the right to refuse to refund any deposit or payment, or cancel any payment due, and any owing until such time as Seller a) is in receipt of the goods b) has inspected the goods and c) in the Sellers discretion, has found the goods to be free of damage. All refunds will be provided within 5 business days once the product has been returned to the warehouse and inspected for damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3\u003e\u003cb\u003eShipping Times\u003c\/b\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003cb\u003eestimated shipping times\u003c\/b\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cspan\u003e \u003c\/span\u003eon the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on\u003c\/span\u003e\u003c\/p\u003e","brand":"Harvia","offers":[{"title":"Stainless Steel","offer_id":49587937640741,"sku":"PRO20-PKG-SS","price":4427.0,"currency_code":"USD","in_stock":true},{"title":"Black","offer_id":49587937607973,"sku":"PRO20-PKG-BK","price":4546.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0683\/6515\/6645\/files\/harvia-pro-20-ss-sauna-stove-package.jpg?v=1755884692","url":"https:\/\/saunakits.com\/products\/harvia-pro-20-sauna-stove-package","provider":"SaunaKits.com","version":"1.0","type":"link"}