{"product_id":"auroom-baia-indoor-sauna-glass","title":"Auroom Baia Indoor Sauna - Glass","description":"\u003cp\u003e\u003cstrong\u003eBaia Glass Thermo-aspen, DIY, Indoor Sauna Kit, 2-Person\u003cbr\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe 2-person Baia Glass DIY Indoor Sauna Kit from Auroom is easy to assemble and exceptionally high quality. Featuring a full glass front and comfortable and attractive Finnish contoured bench seating, the Baia sauna cabin is space and energy-efficient and provides a superior sauna experience. \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eWith its comfortable, ergonomic design and striking contoured lounge, the Baia Glass DIY indoor sauna kit really sets itself apart from other home saunas. The Baia Glass sauna cabin is a truly premium-quality compact home sauna that offers unbeatable value.  Featuring a full glass front, contoured benches are usually only found in larger custom saunas, but Auroom offers this added luxury and comfort in a sauna cabin that can fit into practically any space in your home. \u003cbr\u003e\u003cbr\u003eIts energy efficiency and detailed construction make Baia Glass the best option for an affordable, aesthetically beautiful, and ergonomic compact sauna room. It’s perfect for the handy do-it-yourself sauna bather who wants to build an indoor home sauna with professional results. \u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003eThe Baia Glass is crafted with long-lasting, sustainably sourced thermally modified Aspen from northern Europe. This organic thermal modification process - done with only heat and steam - produces product that is superior to other woods for extreme sauna conditions.\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003eIn addition to being comfortable and easy to assemble, the Baia Glass looks incredible, with features that really make it stand out from the crowd. Welcome to a luxurious new era for small home saunas!\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch3\u003eIncludes\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eSauna Kit\u003cbr\u003e \u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePreviously assembled wall elements (8)\u003c\/li\u003e\n\u003cli\u003eBase elements (5) \u003c\/li\u003e\n\u003cli\u003eCorner posts (4) \u003c\/li\u003e\n\u003cli\u003eCorner mouldings (4) \u003c\/li\u003e\n\u003cli\u003eCeiling elements (2) \u003c\/li\u003e\n\u003cli\u003eCladding on 2 side walls\u003c\/li\u003e\n\u003cli\u003eBench supports\u003c\/li\u003e\n\u003cli\u003eUpper bench frame\u003c\/li\u003e\n\u003cli\u003eErgonomic bench  \u003c\/li\u003e\n\u003cli\u003eLightshade \u003c\/li\u003e\n\u003cli\u003eBackrest mounting blocks  \u003c\/li\u003e\n\u003cli\u003eBackrest with LED Light\u003c\/li\u003e\n\u003cli\u003eBench grids\u003c\/li\u003e\n\u003cli\u003eDoor frame (can be installed to open right or left)\u003c\/li\u003e\n\u003cli\u003eTempered Door glass (8mm thick)\u003c\/li\u003e\n\u003cli\u003eMetal-wood door handle\u003c\/li\u003e\n\u003cli\u003eMetal hinges\u003c\/li\u003e\n\u003cli\u003eHeater guard\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eFloor Grid\u003c\/li\u003e\n\u003cli\u003eFinishing mouldings\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cbr\u003eAccessories\u003cbr\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eBucket\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eLadle\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eThermometer\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eHygrometer\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eSand Timer\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAroma Set\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eSauna Hat \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eSauna Pillow     \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3\u003eFeatures\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eEasy DIY cabin (4-6 hours with two people)\u003c\/li\u003e\n\u003cli\u003eFull glass front\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003ePremium door with metal and wood handle \u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSuperior comfort for improved relaxation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003ePreserved with Finland’s finest natural sauna wax\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eCompact dimensions to fit almost any space\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eThe door opening direction can be changed to left or right to fit your needs\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eHorizontal Thermo-Aspen exterior and interior paneling (STP 0.59\"x3.54\")\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003eStylish Ergonomic contoured bench\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eFlat bench to utilize the space \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eLED Light Strip behind backrest for elegant illumination\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMatching heater safety guard \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMovable stepping bench for easy upper access \u003c\/span\u003e\u003c\/li\u003e\n\u003cli style=\"font-weight: bold;\"\u003e\n\u003cstrong\u003eDimensions: 64\"W (163cm)  x 66\"D (163cm) x 82\"H (205cm)\u003c\/strong\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eEnhanced sauna experience with included premium accessories\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\u003cimg style=\"margin-bottom: 16px; float: none;\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0683\/6515\/6645\/files\/Auroom-Thermo-Aspen_caed1e08-1d39-4a09-8eaa-9ed46b686c7c_480x480.png?v=1718902877\"\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003cp\u003e\u003cmeta charset=\"UTF-8\"\u003e \u003cmeta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\"\u003e\u003c\/p\u003e\n\u003cstyle\u003e\n        table {\n            border-collapse: collapse;\n            width: 100%;\n        }\n        th, td {\n            border: 1px solid black;\n            padding: 8px;\n            text-align: left;\n        }\n        th {\n            background-color: #f2f2f2;\n        }\n    \u003c\/style\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003ctable style=\"width: 99.8975%; height: 342.916px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 19.5833px;\"\u003e\n\u003cth style=\"width: 47.2973%; height: 19.5833px;\"\u003eModel    \u003c\/th\u003e\n\u003cth style=\"width: 44.7877%; height: 19.5833px;\"\u003eBAIA Glass\u003cbr\u003e\n\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5833px;\"\u003e\n\u003ctd style=\"width: 47.2973%; height: 19.5833px;\"\u003eInterior Finish\u003c\/td\u003e\n\u003ctd style=\"width: 44.7877%; height: 19.5833px;\"\u003eThermo-aspen\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5833px;\"\u003e\n\u003ctd style=\"width: 47.2973%; height: 19.5833px;\"\u003eExterior Finish\u003c\/td\u003e\n\u003ctd style=\"width: 44.7877%; height: 19.5833px;\"\u003eThermo-aspen\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5833px;\"\u003e\n\u003ctd style=\"width: 47.2973%; height: 19.5833px;\"\u003eExterior Panels Included\u003c\/td\u003e\n\u003ctd style=\"width: 44.7877%; height: 19.5833px;\"\u003e2 fully clad side panels\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5833px;\"\u003e\n\u003ctd style=\"width: 47.2973%; height: 19.5833px;\"\u003eFloor Type\u003c\/td\u003e\n\u003ctd style=\"width: 44.7877%; height: 19.5833px;\"\u003eDuckboard\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5833px;\"\u003e\n\u003ctd style=\"width: 47.2973%; height: 19.5833px;\"\u003eLighting Type\u003c\/td\u003e\n\u003ctd style=\"width: 44.7877%; height: 19.5833px;\"\u003eLED Strip\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5833px;\"\u003e\n\u003ctd style=\"width: 47.2973%; height: 19.5833px;\"\u003eInterior Width\u003c\/td\u003e\n\u003ctd style=\"width: 44.7877%; height: 19.5833px;\"\u003e58\" (147cm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5833px;\"\u003e\n\u003ctd style=\"width: 47.2973%; height: 19.5833px;\"\u003eInterior Depth\u003c\/td\u003e\n\u003ctd style=\"width: 44.7877%; height: 19.5833px;\"\u003e58\" (147cm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5833px;\"\u003e\n\u003ctd style=\"width: 47.2973%; height: 19.5833px;\"\u003eInterior Height\u003c\/td\u003e\n\u003ctd style=\"width: 44.7877%; height: 19.5833px;\"\u003e78\" (198cm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5833px;\"\u003e\n\u003ctd style=\"width: 47.2973%; height: 19.5833px;\"\u003eExterior Width\u003c\/td\u003e\n\u003ctd style=\"width: 44.7877%; height: 19.5833px;\"\u003e64\" (163cm)\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5833px;\"\u003e\n\u003ctd style=\"width: 47.2973%; height: 19.5833px;\"\u003eExterior Depth\u003c\/td\u003e\n\u003ctd style=\"width: 44.7877%; height: 19.5833px;\"\u003e66\" (167cm)\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5833px;\"\u003e\n\u003ctd style=\"width: 47.2973%; height: 19.5833px;\"\u003eExterior Height\u003c\/td\u003e\n\u003ctd style=\"width: 44.7877%; height: 19.5833px;\"\u003e82\" (208cm)\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5833px;\"\u003e\n\u003ctd style=\"width: 47.2973%; height: 19.5833px;\"\u003eWeight\u003c\/td\u003e\n\u003ctd style=\"width: 44.7877%; height: 19.5833px;\"\u003e992 lbs (450kg)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 10px;\"\u003e\n\u003ctd style=\"width: 47.2973%; height: 10px;\"\u003e\u003cstrong\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 44.7877%; height: 10px;\"\u003e\u003cbr\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5833px;\"\u003e\n\u003ctd style=\"width: 47.2973%; height: 19.5833px;\"\u003e\u003cstrong\u003eGlass Door\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 44.7877%; height: 19.5833px;\"\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5833px;\"\u003e\n\u003ctd style=\"width: 47.2973%; height: 19.5833px;\"\u003eGlass Finish\u003c\/td\u003e\n\u003ctd style=\"width: 44.7877%; height: 19.5833px;\"\u003eClear\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5833px;\"\u003e\n\u003ctd style=\"width: 47.2973%; height: 19.5833px;\"\u003eStyle\u003c\/td\u003e\n\u003ctd style=\"width: 44.7877%; height: 19.5833px;\"\u003e8mm Tempered\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5833px;\"\u003e\n\u003ctd style=\"width: 47.2973%; height: 19.5833px;\"\u003eWidth\u003c\/td\u003e\n\u003ctd style=\"width: 44.7877%; height: 19.5833px;\"\u003e23.6\" (59.94cm)\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 47.2973%;\"\u003eShipping Dimension    \u003c\/td\u003e\n\u003ctd style=\"width: 44.7877%;\"\u003e48\"L x 91\"W x 50\"\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 47.2973%;\"\u003eShipping Weight    \u003c\/td\u003e\n\u003ctd style=\"width: 44.7877%;\"\u003e1150 lbs\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch3\u003e\u003cbr\u003e\u003c\/h3\u003e\n\u003cdiv style=\"text-align: center;\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003ch3\u003eAssembly \u0026amp; Maintenance\u003cbr\u003e\n\u003c\/h3\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0683\/6515\/6645\/files\/Baia_Glass_-_Manual_-_3-25.pdf?v=1756822699\" title=\"Installation \u0026amp; Manual for Baila Glass\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003cstrong\u003eInstallation \u0026amp; Manual\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e\u003cbr\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cdiv role=\"main\" class=\"main-container container-fluid js-quickedit-main-content\"\u003e\n\u003cdiv class=\"row\"\u003e\n\u003csection class=\"col-sm-12\"\u003e\n\u003cdiv class=\"region region-content\"\u003e\n\u003carticle class=\"row product-page\"\u003e\n\u003cdiv class=\"field field--name-field-content-bb field--type-entity-reference-revisions field--label-hidden field--items\"\u003e\n\u003cdiv class=\"field--item\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--tabs paragraph--view-mode--default\" role=\"tablist\" aria-multiselectable=\"true\"\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\u003cdiv role=\"tabpanel\" class=\"tab-pane active\" id=\"tab-4\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--wysiwyg-content paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-wysiwyg-content field--type-text-long field--label-hidden field--item\"\u003e\n\u003cp style=\"text-align: left;\" class=\"text-align-center\"\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003cstrong\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0683\/6515\/6645\/files\/Auroom_Baia_Glass_Floor_Plan.pdf?v=1744230567\" title=\"Auroom Baia Glass - Floor Plan\" rel=\"noopener\" target=\"_blank\"\u003eFloor Plan\u003c\/a\u003e\u003ca rel=\"noopener\" title=\"Auroom Baia Traditional Sauna - User Manual\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0683\/6515\/6645\/files\/Baia_163_x_163_Manual.pdf?v=1671393973\" target=\"_blank\"\u003e\u003c\/a\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ccenter\u003e\u003c\/center\u003e\n\u003ch3 align=\"center\" class=\"text-align-center\" style=\"text-align: left;\"\u003eWarranty\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/article\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cp\u003eThe warranty on a sauna or sauna product manufactured by Auroom covers defects caused by the manufacturer for a period of 2 years from the date of delivery to the customer. The warranty does not apply if the customer has not notified the seller or the manufacturer of the defect within 30 days of discovering it, or if the defect is not caused by the manufacturer.\u003c\/p\u003e\n\u003cp\u003eFor more, please refer to the \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0683\/6515\/6645\/files\/Auroom_Limited_Warranty_1.pdf?v=1744230104\" title=\"Auroom Warranty\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003cstrong\u003eAuroom Warranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e.\u003c\/p\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp class=\"p1\"\u003eThis Auroom sauna has a $1,000 flat shipping fee. As an authorized Auroom retailer, we are required to charge this shipping fee.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eContact us through chat, email or phone to get detailed shipping times. If your ordered product is in stock we will ship the product 1-5 days from your order.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp style=\"text-align: left;\" class=\"text-align-center\"\u003eThe weight or packaging of this product requires delivery by special appointment, and on a wooden pallet.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" class=\"text-align-center\"\u003e \u003c\/p\u003e\n\u003ccenter\u003e\n\u003cp style=\"text-align: left;\" align=\"center\"\u003e\u003cstrong\u003eThe driver is responsible for curbside delivery “only” and will lower the items to ground level.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" align=\"center\"\u003e \u003c\/p\u003e\n\u003cp style=\"text-align: left;\" align=\"center\"\u003ePrior to shipping this product, we contact you to share shipment details and discuss any extenuating delivery circumstances that may complicate or cause additional delivery expenses.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" align=\"center\"\u003e \u003c\/p\u003e\n\u003c\/center\u003e\n\u003cp\u003e\u003cb\u003eCancellations \u0026amp; Refunds\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eNordica Sauna prides itself on having one of the best return policies in the industry.  Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eCall 1-877-587-5387 or email customercare@nordicasauna.com\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eWhen will I know my order has shipped?\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eWhen will my order ship?\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eIf your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003ecustomercare@nordicasauna.com\u003c\/span\u003e.  \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eNo shipping outside the lower 48 States in the USA.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eWhat if my shipment is damaged?\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003ePlease inspect the packaging of your item(s) when they arrive. If you notice any damage, you should make note of it when signing for delivery.  If your item(s) do arrive damaged please send photos to customercare@nordicasauna.com and we will process an insurance claim on your behalf.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eCancellations (Before order ships)\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eNordica Sauna prides itself on having one of the best return policies in the industry.  Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders). Reach agents during business hours at 1-877-587-5387, the chat on our website, or email customercare@nordicasauna.com\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eCancellations of customer orders\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order.  These units are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eRefunds \u0026amp; Returns\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eIf you need to exchange your product, you may do so.  You, as the customer, are responsible for any shipping costs throughout any returns or exchange processes. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eNot all orders are available for return once they have shipped.  We order products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur a 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eSeller reserves the right to refuse to refund any deposit or payment, or cancel any payment due, and any owing until such time as Seller a) is in receipt of the goods b) has inspected the goods and c) in the Sellers discretion, has found the goods to be free of damage. All refunds will be provided within 5 business days once the product has been returned to the warehouse and inspected for damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3\u003e\u003cb\u003eShipping Times\u003c\/b\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003cb\u003eestimated shipping times\u003c\/b\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cspan\u003e \u003c\/span\u003eon the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/span\u003e\u003c\/p\u003e","brand":"Auroom","offers":[{"title":"Default Title","offer_id":50378398105893,"sku":"BAIA-GLASS-L","price":8990.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0683\/6515\/6645\/files\/BaiaGlassThermoAspenFront.jpg?v=1772213070","url":"https:\/\/saunakits.com\/products\/auroom-baia-indoor-sauna-glass","provider":"SaunaKits.com","version":"1.0","type":"link"}