- 100% Canadian Made – Crafted in Canada using locally sourced premium cedar and expert Canadian craftsmanship.
- Solid Single Stave Wood Bevels – Constructed from premium Grade-A solid cedar with seamless boards for exceptional strength and a refined finish.
- Wood Resistant to Rot, Decay, and Insects – Naturally durable Canadian cedar built to withstand the outdoor elements.
- Rust-Resistant Aluminum Bands – Made with Canadian T6061 marine-grade aluminum bands for long-lasting strength and durability.
- 20" Wide Benches – Spacious benches provide exceptional comfort with plenty of room to sit back and relax.
- Environmentally Friendly – Responsibly sourced cedar from certified sustainable Canadian lumber mills.
- Comprehensive Warranty – Includes a 3-year warranty on White Cedar models and a 5-year warranty on Knotty and Clear Red Cedar models.
- Easy Assembly – Designed for straightforward assembly with step-by-step videos and installation guides.
- Easy Maintenance – Premium cedar construction makes cleaning and long-term upkeep simple.
Specifications
| Model | Tranquility |
| Comfortably Seats | 6 People |
| Exterior Depth | 118" (300 cm) |
| Exterior Width | 86.25" (219 cm) |
| Exterior Height | 86.25" (219 cm) |
| Interior Depth | 94.75" (241 cm) |
| Interior Width | 83" (211 cm) |
| Interior Height | 79" (201 cm) |
| Interior Volume | 297 ft³ (7.6 m³) |
| Wood Heater Available | Yes |
| Electric Heater Available | Yes |
| Recommended Electric Heater Size | 7.5 kW – 9 kW |
Technical
Tranquility Installation Manual
Tranquility Product Drawing Imperial
Tranquility Product Drawing Metric
Warranty
5 Year Residential Limited Warranty Policy
All products designed and manufactured by Dundalk LeisureCraft Inc. ("LeisureCraft") are covered by a limited warranty against defects in materials and workmanship under normal residential use for a period of five (5) years, beginning on the date the product is received by the original end-user consumer.
This warranty does not apply to defects resulting from normal wear and tear, improper installation, insufficient or improper maintenance, natural weather conditions or failure to follow the manufacturer's installation, usage, or care instructions.
In the event of a valid warranty claim, LeisureCraft will provide replacement parts at no charge. However, the replacement of parts will not extend the original warranty period.
This warranty is limited solely to the replacement of parts and does not cover any associated service, labor, or installation costs.
For warranty claims or inquiries, please contact customer support at:
Phone: 1-877-587-5387
Email: customercare@saunakits.com
For products offered by LeisureCraft that are not manufactured by LeisureCraft, please refer to the warranty policy and terms provided by the manufacturer.
Shipping & Returns
Cancellations & Refunds
SaunaKits.com prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders).
Call 1-877-587-5387 or email customercare@saunakits.com
When will I know my order has shipped?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
When will my order ship?
If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at customercare@saunakits.com.
No shipping outside the lower 48 States in the USA.
What if my shipment is damaged?
Please inspect the packaging of your item(s) when they arrive. If you notice any damage, you should make note of it when signing for delivery. If your item(s) do arrive damaged please send photos to customercare@saunakits.com and we will process an insurance claim on your behalf.
Cancellations (Before order ships)
SaunaKits.com prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders). Reach agents during business hours at 1-877-587-5387, the chat on our website, or email customercare@saunakits.com
Cancellations of customer orders
Custom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order. These units are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.
All sales are final for Custom made and Made-to-order products.
Refunds & Returns
If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns or exchange processes.
Not all orders are available for return once they have shipped. We order products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product.
Due to drastically increasing LTL/freight shipping costs, any outright returns will incur a 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.
Seller reserves the right to refuse to refund any deposit or payment, or cancel any payment due, and any owing until such time as Seller a) is in receipt of the goods b) has inspected the goods and c) in the Sellers discretion, has found the goods to be free of damage. All refunds will be provided within 5 business days once the product has been returned to the warehouse and inspected for damage.
Shipping Times
We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelming demand on shipping, factory/warehouse and dock workers and so on).
