| Hi Steve !
It was wonderful experience to work with you from the beginning. On first conversation you said
that I will be satisfied with services you'll offer for me - and you kept your word. We had a
couple problems with quality of wood after shipping, but you fixed that immediately !
Thank you again for great service!
Sorry I haven't got back with you sooner but I have been staying up late enjoying my new sauna!
It's great! I love it. I just want to tell you that I really do enjoy it and plus I wanted to
tell you thanks for all the help with putting it up and being patient with my ceiling. You were
a great help! If I know anyone that is in the market to buy a sauna they will definitely hear
my story and get my recommendation to call you!
I finished the sauna last night and took my first sauna last night and my second this morning!
Thanks for the great product and all the wonderful help. Let me know if you ever need a referral--I'd
be happy to give one.
From: Dave Warner
Date: Monday, June 12, 2000
Hello Steve, This sauna has been an absolute joy I have been using it every night. The warm-up
time and maintenance are so low compared with the spa I had in Houston. The heater and temperature
system have also been functioning perfectly. Thanks for the kit and expertise.
You might recall that I bought a sauna kit from you in January 2001. I just want to let you know
that I am another happy customer of yours. It took me awhile to build the sauna in my basement
(nights and weekend when the weather was too cold for gardening), and I hired
someone to do the wiring, but it was all finished many months ago. I enjoy it a lot! Thank you
for good advice and nice materials! I am recommending you to my friends who think of building
From: Jack Nepean
Date: Saturday, April 22, 2000
Steve, From the very beginning, I was very happy to find your web site while doing a search for
Sauna products on the Internet; impressed again when I could find almost all of the information
that I needed right there on your web site. The clincher though, was being able to call toll
free and get all the other details finalized at 8PM in the evening by speaking with someone who
obviously knew what he was talking about. It arrived well packed and on time, as promised. Being
too busy myself, I had it assembled by the contractors who were doing my renovation. They were
finished in an hour and raved about how easy it was to assemble. They were also impressed by
the quality of the workmanship and innovativeness of the design. As for myself, I couldn't be
more pleased with the final product. I must confess, I have been relaxing in it every single
evening for the last 7 days. It is exactly what I envisioned, when I began dreaming about and
planning to have my own home Sauna. Thanks very much. Don't be surprised if you get calls from
my neighbors very soon!!
From: Jay Venenga
Date: Monday, December 06, 1999 6:53 PM
Steve, I just wanted to drop you a note to let you know that we have completed building our sauna.
It turned out GREAT! Thanks for all of your help and your suggestion for using a kit instead
of a modular unit. We couldn't have done this without your guidance and encouragement. Attached
are a few photos. One from the framing, and the rest are of the finished product. I will definitely
recommend you to anyone else I know that may be considering a sauna for themselves. My wife and
I truly enjoy the sauna we built with your expert advice to help guide us along.